If you need to reset your password because you forgot it, please head to the login page and click the 'reset' button to send a password reset link t...

If you forgot your email address, please click the chat link in the bottom right hand corner to chat with one of our representatives to help you remember yo...

If you wish to cancel your order please contact our customer service team as soon as possible at 1-888-404-7317, via info@visionpros.com, or through our Liv...

After adding lenses to your cart proceed by clicking on "place order." On the next page there will be an option to enter the coupon code on the ri...

Only one promo code can be entered per order. 

We ship in-stock items from our facility within 24 business hours. Packages shipped via USPS Standard are delivered within 4-7 business days. Packages shipp...

Once an order has been placed, the order number can be referenced and prescriptions can be emailed or faxed to us: Emails: info@visionpros.com or psc.vi...

All contact lenses require brand specific prescriptions which your Eye Care Practitioner (ECP) must provide you. If you would like to try a different type o...

Unfortunately, we do not offer gas permeable contact lenses. We only offer soft lenses. 

Yes. Contact lens prescriptions and eyeglass prescriptions are often not the same. They can significantly differ because eyeglass lenses are positioned appr...