We can accept back boxes of contact lenses that were purchased from our company within 1 month of the purchase date for a refund. 


The boxes must be unopened, unmarked and undamaged. If they were purchased as part of a 90 pack, the 90 pack box must be unopened, unmarked and undamaged.


Customers are responsible for the cost associated with shipping lenses back to us. 


Please contact our customer service team at 1-888-404-7317, via info@visionpros.com or via Live Chat and we can provide you with the return instructions and your RMA number.


* Please note that specialty lenses that are custom made by the manufacturer such as Biofinity XR, Biofinity XR Toric, Proclear Toric XR, Proclear Multifocal XR and Proclear Multifocal Toric are non-refundable.